La Pious Return & Exchange Policy

At La Pious, we prioritize your satisfaction. If you're not entirely pleased with your purchase, we're here to assist with our straightforward return and exchange process.

Eligibility Criteria

• Requests for returns or exchanges must be initiated within 10 days from the date of delivery.
  
• Items should be unused, unwashed, and in their original condition, with all tags and packaging intact.
  
• A valid proof of purchase (invoice or order confirmation) is required for all returns and exchanges.
  

Non-Returnable Items

Please note that the following items are not eligible for return or exchange:

• Products marked as “Final Sale” or “Non-Returnable” on the product page.
• Custom-made or personalized items.
• Undergarments and intimate wear, due to hygiene reasons.
  

Return & Exchange Process

• Fill in the from within 10 days of receiving your order.
  
• Share your order number, reason for return or exchange, and any relevant photos if the item is defective or incorrect.
  
• Upon approval, you'll receive instructions on how to proceed, including return shipping details.
  
• Customers are responsible for return shipping costs unless the item received is defective or incorrect.
  
• Once we receive the returned item, our team will inspect it to ensure it meets our return criteria.
  
• If approved, we'll dispatch the replacement item promptly.
  
  : For returns, a refund will be processed to your original payment method within 7-10 business days.